WS
Wande S
1 reviews | Active since Jan 2019
23 May 2019, 10:47
Debit date change nightmare
I called the company several times to change my debit date from the 31st to the 15th but all they do is waste my airtime.i even sent several emails but they reply that I must call them and waste some more airtime.what an ass of a company that does not have customer care.this has been happening for the past 3months.
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Replies (3)0
Replies (3)
DirectAxis's replyOfficial
23 May 2019, 11:36Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply23 May 2019, 11:36
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
WS
Wande S's updateReviewer Update
23 May 2019, 12:29I am waiting
WS
Wande S's update23 May 2019, 12:29
Reviewer Update
I am waiting
DirectAxis's replyOfficial
23 May 2019, 15:34We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.
Best regards,
DirectAxis's reply23 May 2019, 15:34
Official
We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.
Best regards,