ZN
Zinzi N
1 reviews | Active since May 2018
08 Sept 2021, 05:47
Day Light *******
I called DirectAxis to settle my account and they referred me to MBD. I arrangement for a Debit Order payment which went through from my account on the 27th July 2021, Long description: MBDC ***, agreed settlement payment amount of R7152.28. I've sent through emails to MBD enquiries tried calling, and also cc'd Faith Kanyi, asking for my settlement letter with no like. I feel like I've been ******, by DirectAxis and MBD.
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Replies (2)ZN
Zinzi N's updateReviewer Update
08 Sept 2021, 05:51I called DirectAxis to settle my account and they referred me to MBD. I made arrangements for a Debit Order payment which went through from my account on the 27th July 2021,
Long description: MBDC ********************,
agreed settlement payment amount of R7152.28. I've sent through emails to MBD enquiries tried calling, and also cc'd Faith Kanyi, asking for my settlement letter with no luck. I feel like I've been ******, by DirectAxis and MBD.
Long description: MBDC ********************,
agreed settlement payment amount of R7152.28. I've sent through emails to MBD enquiries tried calling, and also cc'd Faith Kanyi, asking for my settlement letter with no luck. I feel like I've been ******, by DirectAxis and MBD.
ZN
Zinzi N's update08 Sept 2021, 05:51
Reviewer Update
I called DirectAxis to settle my account and they referred me to MBD. I made arrangements for a Debit Order payment which went through from my account on the 27th July 2021,
Long description: MBDC ********************,
agreed settlement payment amount of R7152.28. I've sent through emails to MBD enquiries tried calling, and also cc'd Faith Kanyi, asking for my settlement letter with no luck. I feel like I've been ******, by DirectAxis and MBD.
Long description: MBDC ********************,
agreed settlement payment amount of R7152.28. I've sent through emails to MBD enquiries tried calling, and also cc'd Faith Kanyi, asking for my settlement letter with no luck. I feel like I've been ******, by DirectAxis and MBD.
DirectAxis's replyOfficial
08 Sept 2021, 10:25 Hello Zinzi, Thanks for reaching out to us. We apologise for the inconvenience this may have caused. We understand your frustration and are here to assist. We’ve escalated this matter to our support team, we’ll keep you in the loop until everything has been sorted. Team DirectAxis
DirectAxis's reply08 Sept 2021, 10:25
Official
Hello Zinzi, Thanks for reaching out to us. We apologise for the inconvenience this may have caused. We understand your frustration and are here to assist. We’ve escalated this matter to our support team, we’ll keep you in the loop until everything has been sorted. Team DirectAxis