Day light ******s!!!!!!
I took a loan with these people and then the asked if I wanted to top up, stupid me said yes.
They said I would be paying 1 installment
But every month their debit 2 instalments
1 for the top up and one for the old loan
One time I was lucky and I called them, they actually answered, they said they refund me my on instalment and update on the system.
Till today, I'm still being double debited and they are nowhere to be found
I would never recommend this people to anyone, i want what's due to me!!!!!
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
25 Feb 2021, 16:02Hello Cindy,
Thanks for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to getting assistance. We sincerely appreciate your insight because it helps us build a better customer experience. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Thanks for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to getting assistance. We sincerely appreciate your insight because it helps us build a better customer experience. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply25 Feb 2021, 16:02
Official
Hello Cindy,
Thanks for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to getting assistance. We sincerely appreciate your insight because it helps us build a better customer experience. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Thanks for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to getting assistance. We sincerely appreciate your insight because it helps us build a better customer experience. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis