Daily Harrassment

<p>I am a client of Direct axis and I work in the volatile insurance industry where my income is based on commission only and my monthly income fluctuates. It happens that I have a month where I do not earn commission to pay my account and this past Jaqnuary it resulted in me being behind with 1 payment. In February I made the full payment fpr one month`s instalment and I was phoned by the unfriendly and attacking call centre staff at Direct axis who shouted at me and wanted to know when I will pay the outstanding amount.....although the account is paid every month. I made an arrangement to pay the amount as soon as I can or bring the 1 payment that I am behind in as soon as possible. I was under the impression that this arrangement is now made. Direct Axis started phoning me every day, and they are still phoning me every day, even after this arrangement was made. This is harrassment and I am going to lay a complaint with the National Credit Regulator as well. I was quite happy to make an arrangement and I will honour that arrangement, but to be phoned every single day by the same call centre who want to force/threaten me into making a payment is not acceptable. I will make the payment as agreed and as I have the funds to do it. This harrassment goes beyond being reasonable and I am sure that my arrangement must be captured on their system.</p>