GP
Gasina P
1 reviews | Active since Dec 2021
05 Dec 2021, 12:02
Customer experience
Good day, Thersia Moore has contacted me, she has been very efficient in handling my query, the payments ended up in a suspense account and she has promised to allocate the payment to my account and provide a refund by Monday. She has really gone the extra mile and has given me daily updates.Hopefully this matter will be finalised soon.
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DirectAxis's replyOfficial
06 Dec 2021, 09:47Hello Gasina, Thank you for your review. We’re happy that Thersia was able to assist you. We’ll certainly let her know that you’re impressed with the way she handled the matter. If for any reason you require further assistance, please don’t hesitate to contact us again. Team DirectAxis
DirectAxis's reply06 Dec 2021, 09:47
Official
Hello Gasina, Thank you for your review. We’re happy that Thersia was able to assist you. We’ll certainly let her know that you’re impressed with the way she handled the matter. If for any reason you require further assistance, please don’t hesitate to contact us again. Team DirectAxis