1 reviews | Active since May 2017

06 Dec 2017, 11:58

Credit report not updated for more than a year!

I had a loan with Direct Axis a few years ago. I was sequestrated and rehabilitated in January 2016. For some reason my loan amount is still reflecting as current on my credit report despite having informed Direct Axis to update the status. I would like someone to urgently address this ASAP.

0
Replies (2)
DirectAxis
DirectAxis's reply06 Dec 2017, 12:20
Official

Hello, we're taking this very seriously and are looking into it urgently. A consultant will be in touch with you soon. Team DirectAxis

DirectAxis
DirectAxis's reply15 Feb 2018, 12:38
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis