PS
Patricia S

1 reviews | Active since Sept 2022

05 Dec 2022, 09:07

Credit profile update

I had account with direct axis, which I paid up in September and now my credit profile is not updated which it is affecting my credit score. Direct axis update that I have 4 months arrears I tried communicating with them but I am not getting proper feedsback. This morning I am getting smses that my account is handed over. This direct axis is providing poor service.

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Replies (1)
DirectAxis
DirectAxis's reply05 Dec 2022, 09:58
Official
Hello Patricia, 

Thank you for reaching out to us. 

Please accept our humble apologies for any inconvenience caused. Our teams are currently dealing with your query.

We also have requested that the accounts support team calls you.

Team DirectAxis