BS
Brian S

1 reviews | Active since Sept 2014

31 Mar 2015, 11:06

Credit for deceased

My wife passed away last year, direct axix were informed yet they continue to send her mail that she qualifies for more credit etc.<br> <br> Best part is when I app**** for credit I was told in no uncertain terms that I don't qualify and not to apply again as I am the worlds biggest credit risk yet the same company is happy to give credit to a deceased person!<br> <br> What a joke, really!!!

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Replies (1)
DirectAxis
DirectAxis's reply31 Mar 2015, 11:18
Official
Hello wefbjr guilgfsef,

Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.

Kind regards
Direct Axis Customer Relationship Management Team

Best regards,