AS
Andries S
1 reviews | Active since Dec 2020
12 Jan 2021, 08:43
Covid19 relief
Directaxis has handed me over to attorneys because of 1 month missed payment during hard lockdown. And I have app**** for relief for 3 months they just did not reply. The worse financial service in the country. Actually they are loan sharks. Only in for hurting costumers
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
12 Jan 2021, 10:43Hello Andries, Thanks for reaching out to us. We are sorry to hear you feel that way, please accept our humble apologies for the inconvenience this may have caused. We care about our customers and will ensure the matter is resolved. We have escalated your query to our Collections Team so that they can look into the matter. We will let you know as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply12 Jan 2021, 10:43
Official
Hello Andries, Thanks for reaching out to us. We are sorry to hear you feel that way, please accept our humble apologies for the inconvenience this may have caused. We care about our customers and will ensure the matter is resolved. We have escalated your query to our Collections Team so that they can look into the matter. We will let you know as soon as we’ve gathered more information. Team DirectAxis
AS
Andries S's updateReviewer Update
12 Jan 2021, 10:48This is my second. It's always same damage control reply
AS
Andries S's update12 Jan 2021, 10:48
Reviewer Update
This is my second. It's always same damage control reply
DirectAxis's replyOfficial
13 Jan 2021, 14:39Hello Andries, We have escalated your query to our Collections Team and they are in the process of resolving the matter. We will keep you in the loop until everything is sorted. Team DirectAxis
DirectAxis's reply13 Jan 2021, 14:39
Official
Hello Andries, We have escalated your query to our Collections Team and they are in the process of resolving the matter. We will keep you in the loop until everything is sorted. Team DirectAxis