CM
Christine M
1 reviews | Active since Oct 2020
08 Dec 2020, 09:35
Covid relief - NOT ACCEPTED - you are *****ing
And here I sit a month and a half down the line after my initial hello Peter complaint and still await some form of correspondence from you .
And even more money had been ****** from my account for a vivid relief fund that I never signed up for .
As mentioned in many emails to your complaints department I am not based in South Africa anymore Andy new number has been sent to them.
Get hold of me otherwise you will be had up for theft now too.
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Replies (1)DirectAxis's replyOfficial
08 Dec 2020, 10:39Hello Christine,
Thanks for responding to us.
Please accept our humble apologies for the delay in getting your query resolved, we understand and acknowledge your frustration.
We have re-escalated your query to our Management Team so that they can assist you as soon as possible.
Team DirectAxis
Thanks for responding to us.
Please accept our humble apologies for the delay in getting your query resolved, we understand and acknowledge your frustration.
We have re-escalated your query to our Management Team so that they can assist you as soon as possible.
Team DirectAxis
DirectAxis's reply08 Dec 2020, 10:39
Official
Hello Christine,
Thanks for responding to us.
Please accept our humble apologies for the delay in getting your query resolved, we understand and acknowledge your frustration.
We have re-escalated your query to our Management Team so that they can assist you as soon as possible.
Team DirectAxis
Thanks for responding to us.
Please accept our humble apologies for the delay in getting your query resolved, we understand and acknowledge your frustration.
We have re-escalated your query to our Management Team so that they can assist you as soon as possible.
Team DirectAxis
