Contradicting your self buddy

The manner dealing with the question and answer is not customer service - listening is a skill. I explained that the payment was made and why am I liable for arrears - immediately I'm attacked and said that agreement is for the 1st - my next question is was payment notification received and is the email it sent to no looked at - you then say no because notification is not valid proof, and that there is different types of notification, why do we then need to send proof of payment if you only relay on reflection on accounts? your answers are contradicting asking you to explain because you think that I'm an idiot and expressing my frustration you continue giving objections instead of assisting in the correct manner saying that I swore at you using the \f"word as you call it. requesting to speak to a manager the answer is that he left at 3:30pm and still you have the audacity to ask how you further can help. Leave your sarcasms for small talk with friends"