GF
Gert F
1 reviews | Active since May 2017
18 May 2017, 10:21
Communication Please
<p>Can someone please give me a call with an update of my loan application? Yesterday I spoke to someone that informed me that according to the system a contract for my loan has been sent via email to me. I have not recieved anything. It's been a couple of days now and I can't concentrate on anything because no one ever calls me back and it's making me worried. Just to verify my documents with the information I've given is taking two days already. I'm asking really nicely that someone should just call me or sms me or email me. Anything would be appreciated. Please </p>
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DirectAxis's replyOfficial
18 May 2017, 10:46Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply18 May 2017, 10:46
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
19 May 2017, 10:37Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
DirectAxis's reply19 May 2017, 10:37
Official
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,