CLOSE PAID UP ACCOUNT!

<p>Last year direct axis contacted me giving me a discount so that the account can be paid up. I paid up the account as arranged and contacted direct axis and they promised to send me a paid up letter, which i did not recieve as yet. In the mean time I have now been handed over ( if an account has been paid up how can you be handed over). Please sort this out and send me a paid up letter urgently. (have been phonning direct axis and they have not been responding to my request).</p>