CF
Chantell F

1 reviews | Active since May 2016

25 Nov 2019, 07:41

Clearance Certificate and Status Update

Good day, I received a paid up letter from you after being under debt review on 23/4/2018. I also received a clearance certificate on 29/8/2018. I have recently found out that my status still reflects as under debt review which of course influences my credit score etc. Please urgently confirm that my status on your system no longer reflects as 'under debt' review as this is no longer the case. Account Nr.: *** Your feedback and assistance to clear my status would be greatly appreciated

Kind Regards Chantell Frauendorf

0
Replies (1)
DirectAxis
DirectAxis's reply25 Nov 2019, 08:22
Official
Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon.  Team DirectAxis

Best regards,