TR
Thabelo R
1 reviews | Active since Feb 2017
03 Feb 2017, 11:40
Cant get Settlement
<p>Hi </p> <p> </p> <p>Can i get a settlement figure please, </p> <p>I have been calling, sending emails and posting via your web form but no response.</p> <p> </p> <p>I have never expirience any problem with you guys except this one. please help ASAP.</p> <p> </p> <p>My suggestion, invest in self service web app that will let your customer get such things online. </p> <p> </p> <p>Regards</p> <p>Thabelo</p>
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Replies (2)
DirectAxis's replyOfficial
03 Feb 2017, 12:28Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply03 Feb 2017, 12:28
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
09 Feb 2017, 09:09We're pleased that you're happy with the way in which everything has been settled. If you need more information or assistance do let us know.
Best regards,
DirectAxis's reply09 Feb 2017, 09:09
Official
We're pleased that you're happy with the way in which everything has been settled. If you need more information or assistance do let us know.
Best regards,