BM
Brian M
1 reviews | Active since Jul 2020
18 Jul 2020, 13:11
Cant get hold of Direct Axis
I have been trying to get hold of Direct Axis for the last two days to get a settlement on my account. Nobody ever answers the phone. Is there still somebody working there or did they close down???
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DirectAxis's replyOfficial
20 Jul 2020, 09:09Hello Brian, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We implemented preventative measures to protect our team against the spread of the Coronavirus infections. As a result, you may experience delays in responses from our agents. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
DirectAxis's reply20 Jul 2020, 09:09
Official
Hello Brian, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We implemented preventative measures to protect our team against the spread of the Coronavirus infections. As a result, you may experience delays in responses from our agents. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis