VB
Victor B
1 reviews | Active since Dec 2016
03 Dec 2016, 09:25
Call Centre On Breakfast
<p>I am very frustrated with DirectAxis. I am trying to get a settlement amount for a loan an have been holding on for 50 minutes with no answer and listening to their **** holding message. </p> <p>Needless to say, i don't have a choice because i am determined to cut ties with this incompetence.
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Replies (2)
DirectAxis's replyOfficial
03 Dec 2016, 09:36Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply03 Dec 2016, 09:36
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
03 Dec 2016, 12:03Hello, we're pleased that the matter has been resolved. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
DirectAxis's reply03 Dec 2016, 12:03
Official
Hello, we're pleased that the matter has been resolved. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,