SB
Sakhile B

1 reviews | Active since Feb 2015

28 May 2015, 09:06

Call Centre not picking up!!

Ive been on the phone waiting for a consultant to assist me for the past 30 minutes and I`m still waiting as we speak.<br> <br> I'm using my own airtime to contact you which is non refundable or reimburst. This is unacceptable.

0
Replies (1)
DirectAxis
DirectAxis's reply28 May 2015, 09:44
Official
Hello Saks Buthelezi,

Thanks for bringing this to our attention! We have escalated this internally and a consultant will be in touch to assist you further.

Kind regards
Direct Axis Customer Relationship Management Team

Best regards,