Call centre agent not listening.

Saturday afternoon a telephone operator from Direct Axis called me and confirmed all my accounts/ insurances/ etc. I was then asked if anybody is helping me pay these account/insurances/etc. I then said my wife pays all the accounts she just mentioned. The telephone operator then went to say I must mention all the accounts by name that my wife pays. She insisted that I must mention all of them by name. Because I was driving and having a baby in the car, I mentioned only two, however its not two, it is all of them!!! Please use more than two brain cells!!! If I said she pays all of them, then why do I need to mention all of them by name, especially since you can see all of them on the screen before you. I find your telephone consultants very *********** and expect you to correct this mistake before you continue my application.