AP
Andrew P
1 reviews | Active since Aug 2018
02 Jul 2020, 08:57
Call center issues
I app**** for a loan online, this was approved via sms, i submitted all supporting documents , have hear nothing, today i try and phone your call center, you either get no answer or are cut off. Really is this the way to conduct bussiness?
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Replies (2)AP
Andrew P's updateReviewer Update
02 Jul 2020, 09:17It apperas as if the issues have been sorted
AP
Andrew P's update02 Jul 2020, 09:17
Reviewer Update
It apperas as if the issues have been sorted
DirectAxis's replyOfficial
02 Jul 2020, 11:17 Hello Andrew, We’ve received your review. Please accept our humble apologies for the difficulties you have experienced in getting through to us. We appreciate your feedback as it will help us to improve our process. Should you require further assistance do let us know. Team DirectAxis
DirectAxis's reply02 Jul 2020, 11:17
Official
Hello Andrew, We’ve received your review. Please accept our humble apologies for the difficulties you have experienced in getting through to us. We appreciate your feedback as it will help us to improve our process. Should you require further assistance do let us know. Team DirectAxis