TT
Treasure T

1 reviews | Active since Mar 2016

24 Mar 2016, 16:00

breach of contract

Hello Peter,<br> <br> I have a loan with direct axis and I told them to debit my account on the 26 of each month since I am getting paid on the 25th ( telephone conversation proof available to them). Last month I was debited on the 25th and this month I was debited on the 24th. This is totally not acceptable and I will cancel their debit order with my bank if this is not solved now.

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Replies (1)
DirectAxis
DirectAxis's reply24 Mar 2016, 16:06
Official
Hello Tshabalalatm,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
DirectAxis Customer Relationship Management Team