Jvdw
Juli-Ann van der westhuizen

1 reviews | Active since Jul 2014

24 Apr 2015, 08:24

Breach of Contract -

I signed up to have this debit order go off on pay day 27th of each month. I transferred money from my husbands account to my account to pay for our weekend away. This morning direct axis took off the instalment. 24th?????? spoke to megan. She tried to help but says there is nothing they can do. I demand a refund. I contractually agreed that instalment go off on payday.

0
Replies (1)
DirectAxis
DirectAxis's reply24 Apr 2015, 08:40
Official
Hello objulian,

Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.

Kind regards
Direct Axis Customer Relationship Management Team