BEYOND RIDICULOUS

<p>In July I made an arrangement to pay the arrears of about R4000 over 2 months, first debit order of R2305 was debited on 30th of August last payment should be taken end of September. Instead of sticking to the arrangement I was double debited in September and again in October, trying to get through to their call center is close to impossible let alone trying to get your money back from them, I've requested for my bank to reverse the debit order they put through incorrectly from account because I got no joy from these people. They have incovenienved me a great deal and have absolutely NO sense of urgency. I have requested for a paid up letter stating the account is closed and paid up to date I haven't received it, instead I got an sms that I MUST CONTACT THEM REGARDING THE ACCOUNT. I want that letter ASAP!!! Close this account And stop sending me ridiculous SMS's. </p>