Beyond Poor Service

<p>I informed them of changing my banking details, and received a confirmation email that my banking details has been changed on their system. Yet they debit my old bank account instead of my new bank account.</p> <p> </p> <p>I am so sick and tired of holding the line for ever, entering my ID number in their telephone system and then the machine tells me my ID number is too short.</p> <p> </p> <p>Get a grip on you business, do not ask me to call you back the next day, Call me at your costs.</p> <p> </p> <p>Shape up or ship out.</p>