TG
Tessa G
1 reviews | Active since Feb 2021
04 Mar 2021, 15:03
Beyond disappointing!!!
This is my 2nd review on this company. After reading through numerous other complaints about Directaxis on this forum as well as others, it seems that all they are doing is giving their customers the run around. Nothing but apologies and lies about contacting customers back to sort out their issues. Now ALL mail boxes are full too. Directaxis what on earth is going on? Do you just not care about your customers? What are you going to do to resolve all these customers complaints? Apologise again? Lie again? Pathetic!!
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
04 Mar 2021, 16:06Hello Tessa, Apologies for the difficulty this is causing you. We can assure you the SocialMedia mailbox is working fine. We have sent an email that you may use to respond to. You are required to send us a copy of your Proof of Residence which can either be a utility bill or an account statement not affiliated with FNB and not older than 3 months. Team DirectAxis
DirectAxis's reply04 Mar 2021, 16:06
Official
Hello Tessa, Apologies for the difficulty this is causing you. We can assure you the SocialMedia mailbox is working fine. We have sent an email that you may use to respond to. You are required to send us a copy of your Proof of Residence which can either be a utility bill or an account statement not affiliated with FNB and not older than 3 months. Team DirectAxis