CW
Craig W
1 reviews | Active since Feb 2017
21 Feb 2017, 09:41
BEWARE: shocking company!!!
<p>Posted a review on this company about a week ago warning the public of their poor internal structures and empty promises which impacted my credit rating for over 1 and half years without my knowledge, due to them not closing my account properly when I settled my account- unbelievable and completly disgusting practice!!! Now they post a second response on Hello Peter saying that they happy my issue has been sorted out. NO IT HAS NOT!!! Why post that on Hello Peter if it has not been sorted out yet??? Another example of this companies poor practice and shockly poor internal structures!!! No company should be allowed to operate in this manner!!! I will not stop fighting my case with DirectAxis!!!!</p>
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Replies (2)
DirectAxis's replyOfficial
21 Feb 2017, 10:02Hello, please accept our sincerest apologies. Your ITC record was updated and we've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply21 Feb 2017, 10:02
Official
Hello, please accept our sincerest apologies. Your ITC record was updated and we've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
27 Feb 2017, 10:16Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
DirectAxis's reply27 Feb 2017, 10:16
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,