DK
Danie K
1 reviews | Active since Mar 2012
01 May 2022, 01:51
Beware Doing ANY Business with them
After phoning direct no access 3 times and spending almost an hour, they never get back to you and supply only lies. Remember you may sue the CEO at Small Claims Court for free as he has a vicarious liability meaning he is responsible for his staff's incompetence which is a reflection of his *********** management. How pathetic for the First Rand Group
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Replies (3)0
Replies (3)DK
Danie K's updateReviewer Update
01 May 2022, 02:1579% Very Unhappy one star on Hellopeter, what a disgrace
DK
Danie K's update01 May 2022, 02:15
Reviewer Update
79% Very Unhappy one star on Hellopeter, what a disgrace
DirectAxis's replyOfficial
03 May 2022, 10:42 Hello Danie, Thanks for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We’re sorry that you’ve had to spend so much time on this. We have escalated the matter to our Customer Relationship Management Team and a consultant will be in contact with you. Team DirectAxis
DirectAxis's reply03 May 2022, 10:42
Official
Hello Danie, Thanks for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We’re sorry that you’ve had to spend so much time on this. We have escalated the matter to our Customer Relationship Management Team and a consultant will be in contact with you. Team DirectAxis
DK
Danie K's updateReviewer Update
03 May 2022, 10:50 Clearly you are delusional; "It’s not our usual standard and we understand"
79% Very Unhappy one star on Hellopeter, what a disgrace
79% Very Unhappy one star on Hellopeter, what a disgrace
DK
Danie K's update03 May 2022, 10:50
Reviewer Update
Clearly you are delusional; "It’s not our usual standard and we understand"
79% Very Unhappy one star on Hellopeter, what a disgrace
79% Very Unhappy one star on Hellopeter, what a disgrace