1 reviews | Active since Oct 2013
Been 5 days and waiting for loan to be approved
<p>I app**** for a loan on the 11th of November, its now the 15th of November and i have not even received a call back from direct axis.On the 12th I was told the loan is approved.I am now waiting for the call center to answer and its over 50 minutes.This company is the most inefficient and unrealiable, I spoke to several consultants yesterday that said they will send an email to confirm everything.Im really frustrated.</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!
Hello, we're pleased that you're happy with the manner in which your concerns have been dealt with and settled. Thank you for getting in touch!