BE WARNED!!! NEVER get a loan from DirectAxis

Pathetic service from DirectAxis once again... be warned never get a loan from them!!

It's quite a long story, but because of some wording in the cover insurance contract (that DirectAxis sold to us and told us to get when we got the loan ... just putting it in here because they like to sell you something but REFUSE to take blame or responsibility when the time comes for the cover to be insurance cover to to pay out... and do not get me started on the insurance company Hollard ... pathetic and still waiting for a reply 2 months later) the insurance refused to pay out the cover when my husband was retrenched and my husbands account was therefore given over to attorneys.

Anyway long story short the arrears / overdue amount was R 14 516.00 that needed to be paid and the debit order (that we did pay) for this amount went of on the 07/04/22 and is until today STILL NOT REFLECTING on the statement.

This negatively reflecting on my husbands credit score and DirectAxis simply does not care.... MANY MANY MANY phone calls were made as of then until today from our side...

NOW DIRCTAXIS .... WHO IS GOING TO FIX MY HUSBAND'S CREDIT SCORE???!!! AND WHEN IS THE PAYMENT GOING TO REFLECT ON THE STATEMENT ... DO YOU THINK IT WILL BEFORE CHRISTMAS 2022??? DO YOUR JOB AND FIX MY HUSBANDS ACCOUNT!!!