1 reviews | Active since Jul 2016
BALANCE PAID UP IN FULL
<p>On the 27 June 2016 DirectAxis was paid up in full. I phone and got a letter from DirectAxis confirming that I do not owe them any money anymore. But now I can not buy a house because DirectAxis is still showing on my credit report and after numerous emails from my debt councilling attorneys it is still not being removed from my credit report and therefore I am not able to get a home loan. My wife gave up and want to divorce me. Please please help</p>
Hi
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
We will keep you updated until you have been assisted and the matter resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Hi
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
We will keep you updated until you have been assisted and the matter resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello
Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
We are pleased that we could assist you and resolve the matter. Please share your feedback on Hello
Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
