CG
Charedwin G
1 reviews | Active since Aug 2012
13 Mar 2017, 10:41
Balance not moving
<p>I am a client of call direct, have been paying my capital loan of R 26000, R 1114,29 for 14 months already and the balance is still at R 22 000. Why is my balance not coming down, can the interest be more then the capital borrowed. Term is 54 months times installment of R 1114,29 = R 60 171.66, Cost of credit is far more then the principal? Please send my statement and settlement for this, from inception as my statements is not sent. </p>
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DirectAxis's replyOfficial
13 Mar 2017, 11:13Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply13 Mar 2017, 11:13
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
13 Mar 2017, 16:02Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,
DirectAxis's reply13 Mar 2017, 16:02
Official
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Best regards,