MMN
Mrs. M Nortje
1 reviews | Active since Apr 2018
05 Oct 2019, 14:51
Bad switchboard bad call centre
I have been trying for 7 days to get my loan balance from Directaxis without any luck ive called the number twice a day You get to a switch board with someone transferring you from the one to next operator without any luck I am on debt review but have settled all of my other debt but cannot settle this account cause there is nobody willing to help me at the call centre
Helpful (0)
Replies (4)0
Replies (4)
DirectAxis's replyOfficial
07 Oct 2019, 09:29Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply07 Oct 2019, 09:29
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
MMN
Mrs. M Nortje's updateReviewer Update
07 Oct 2019, 15:42DirectAxis
Still nobody communicated with me today or rep**** to any emails. Could someone from your Debtreview dept please assist me. *** or ***
Still nobody communicated with me today or rep**** to any emails. Could someone from your Debtreview dept please assist me. *** or ***
MMN
Mrs. M Nortje's update07 Oct 2019, 15:42
Reviewer Update
DirectAxis
Still nobody communicated with me today or rep**** to any emails. Could someone from your Debtreview dept please assist me. *** or ***
Still nobody communicated with me today or rep**** to any emails. Could someone from your Debtreview dept please assist me. *** or ***
MMN
Mrs. M Nortje's updateReviewer Update
08 Oct 2019, 08:33Im still waitings on somebody to contact me from Directaxis.
MMN
Mrs. M Nortje's update08 Oct 2019, 08:33
Reviewer Update
Im still waitings on somebody to contact me from Directaxis.
DirectAxis's replyOfficial
08 Oct 2019, 09:29Hello, we've escalated your feedback and it is being investigated. So, expect a call or an email from us because we'll be in touch with you soon.
Best regards,
DirectAxis's reply08 Oct 2019, 09:29
Official
Hello, we've escalated your feedback and it is being investigated. So, expect a call or an email from us because we'll be in touch with you soon.
Best regards,