LB
Liezl B
1 reviews | Active since Mar 2015
05 Mar 2015, 13:08
BAD SERVICE: NO FEEDBACK
I have been phoning Call Direct's customer service everyday, more than 5 times per day, to get a settlement letter for the loan I have with them. After completing literally 100's of \call backs"and settlement requests AND staying on the line for 10-15 minutes on each call"
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DirectAxis's replyOfficial
05 Mar 2015, 14:08Hello LB8601,
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply05 Mar 2015, 14:08
Official
Hello LB8601,
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,