LM
Live M
1 reviews | Active since Jun 2021
02 Jun 2021, 09:04
Bad Service from Direct Axis
Terrible service received from an Agent called Lungi from Cape Town collections department, was not helpful at all and just decided to put the phone down on me as the customer.
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DirectAxis's replyOfficial
02 Jun 2021, 11:02Hello Live, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this must be. We’re sorry that you’ve had to spend so much time on this. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis
DirectAxis's reply02 Jun 2021, 11:02
Official
Hello Live, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this must be. We’re sorry that you’ve had to spend so much time on this. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis