LG
Lizette G
1 reviews | Active since Dec 2021
07 Feb 2022, 10:41
BAD SERVICE
Very dissapointed service. Paid up my loan around 10 years ago and requested the paid up letter several times. No respond, even lodged a complaint, no response.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
07 Feb 2022, 13:35Hello Lizette, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply07 Feb 2022, 13:35
Official
Hello Lizette, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis