FS
Faizel S

1 reviews | Active since May 2020

12 May 2020, 10:25

Bad service

The worst institution to deal with ... frustrated client. I app**** for a loan 4 years ago and last year I submitted a claim as I was retrenched.Direct axis claims that my cover is only for 6 months when a consultant confirmed that I have cover for 12 months.I am disappointed as I didn’t receive a copy of the terms and conditions.

0
Replies (1)
DirectAxis
DirectAxis's reply12 May 2020, 11:09
Official
Hello Faizel,
 
We have received your review.
 
Apologies, this isn't the experience we aim to provide.

We'll look into this immediately and we will be in touch with you as soon as we've gathered more information.

Team DirectAxis