SB
Sindy B

1 reviews | Active since Nov 2017

30 Jun 2020, 16:38

Bad service client not impotant at all

I have lodge complain many time with them and my issue is not completely resolved. They have deducted money for covid-19 relief from fnb acc but still they place me ln credit beaur as no payment received. They said they will give feedback but nothing. Last email was from Christine Saal *** and their contact *** my acc number *** my contact ***.

I will never recommend Direct Axis to any one through the fustration they put me through.

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Replies (1)
DirectAxis
DirectAxis's reply01 Jul 2020, 08:01
Official
Hello Sindy , 

We have received your review. 

Apologies for any inconvenience.

Please rest assured that we have escalated your feedback to our support team and a consultant will be in touch with you. 

Team DirectAxis