RM
Rakgadi M
1 reviews | Active since Dec 2021
07 Dec 2021, 07:13
Bad service and incompetence
I took a loan through Sanlam, asked for settlement balance paid the settlement given by their Consaltant, they have transcripts, apparently he/ she calculated wrong 2 yrs later I received a statement, I called them to clarify I was told it was miscalculated and promised to sort it out, a year later received a statement with interest
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
07 Dec 2021, 09:24Hello Rakgadi, Thanks for reaching out to us. Please accept our apologies for the lack of communication and feedback from our end. We are sorry that you feel this way about our company. We will do our best to ensure that we rebuild and regain your trust. We will keep you in the loop until everything is sorted. Team DirectAxis
DirectAxis's reply07 Dec 2021, 09:24
Official
Hello Rakgadi, Thanks for reaching out to us. Please accept our apologies for the lack of communication and feedback from our end. We are sorry that you feel this way about our company. We will do our best to ensure that we rebuild and regain your trust. We will keep you in the loop until everything is sorted. Team DirectAxis