Bad service
Their after sales is non exciting, I have tried to contact them for three week's after I settled my account to get my extra money they deducted from my account back but they are not responding via phone, email or there website that is permeant under maintenance.
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DirectAxis's replyOfficial
12 Apr 2021, 14:13Hello Jacobus, Thanks for reaching out to us. We are extremely sorry to hear about your experience, please accept our humble apologies. Our customers are important to us and we strive to deliver excellent service. We have escalated your query to our Support Team so that they can urgently assist you and resolve the matter as soon as possible. We will let you know as soon as everything has been taken care of. Team DirectAxis
DirectAxis's reply12 Apr 2021, 14:13
Official
Hello Jacobus, Thanks for reaching out to us. We are extremely sorry to hear about your experience, please accept our humble apologies. Our customers are important to us and we strive to deliver excellent service. We have escalated your query to our Support Team so that they can urgently assist you and resolve the matter as soon as possible. We will let you know as soon as everything has been taken care of. Team DirectAxis