NS
Nadine S
1 reviews | Active since Aug 2013
11 Feb 2021, 15:26
Bad service
I am trying to make payment arrangements but there doesnt seem to be any consultants that can assist.
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DirectAxis's replyOfficial
11 Feb 2021, 16:13Hello Nadine, Thanks for reaching out to us. We apologise for the difficulties and poor service you have received from us. We strive to constantly provide our customers with great service to ensure they are satisfied. We have escalated your query to our Recoveries Team so that they can look into the matter and urgently provide you with assistance. We will let you know as soon as everything has been taken care of. Team DirectAxis
DirectAxis's reply11 Feb 2021, 16:13
Official
Hello Nadine, Thanks for reaching out to us. We apologise for the difficulties and poor service you have received from us. We strive to constantly provide our customers with great service to ensure they are satisfied. We have escalated your query to our Recoveries Team so that they can look into the matter and urgently provide you with assistance. We will let you know as soon as everything has been taken care of. Team DirectAxis