RN
REVEIN N

1 reviews | Active since Jul 2023

31 Jul 2023, 09:56

Bad service

DIRECT AXIS IS BUSINESS THAT DOUBLE DEDUCTS ON PEOPLE'S SALARY IM A VERY UNHAPPY AND ITS NOT A GOOD FINANCIAL INDUSTRY AS THEY ARE NOT GOOD, THEY INCREASE YOUR BALNACE INSTEAD IF DECREASING I WAS OWING R6000 IN ARREARS I WAS HANDED OVER TO HP ATTORNEYS, I GOT AN EMAIL LAST MONTH SAYING MY BALANCE IS R2718, THEY DOUBLE DEDUCTED AGAIN THIS MONTH I WENT AND MADE A REVERSAL INORDER TO PAY MY OTHER ACCOUNTS THE LADY FROM HP ATTORNEYS CALLS ME ON BEHALF OF DIRECT AXIS AND TELLS ME I OWE R9000 IN ARREARS WHICH I DON'T UNDERSTAND AND MY BALANCE WAS R2718 WHICH THEY WERE SUPPOSE TO DEDUCT THE R1359 that was DEDUCTED THIS MONTH, DIRECT AXIS ARE CROOCKS

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Replies (1)
DirectAxis
DirectAxis's reply01 Aug 2023, 08:06
Official
Hello  Revein,

Thanks for reaching out to us.  

Please accept our humble apologies for the unpleasant experience, we are here to assist.  

We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.  

Team DirectAxis