NJ
Ntombi J

1 reviews | Active since Apr 2021

05 May 2022, 13:30

Bad service

Bad service as usual every time when I call DirectAxis for my current loan settlement I am sent from Pillar to Post no one is willing to assist me. I wont advise any one to take a loan with them. The first person I spoke to said to me the settlement amount is the same as current balance.

0
Replies (1)
DirectAxis
DirectAxis's reply05 May 2022, 15:12
Official
Hello Ntombi, 

Thank you for reaching out to us. 

Please accept our humble apologies for any inconvenience caused  in the process of trying to get a settlement letter from us. 

We'll look into this immediately and will be in touch with you as soon as we've gathered more information. 

Team DirectAxis