NN
Nico N
1 reviews | Active since Jul 2013
23 Nov 2020, 19:49
Bad service
Yet again I have contacted Directaxis and yet again they are dragging their feet in giving me answers. I have requested somebody to contact me but I was told that it will take 5 to 19 working days to contact me back . I have received emails back and when you want to speak to the person whos name on the email they are nowhere to be found or you get told that the name in a computer name . Can somebody please explain this to me
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Replies (2)
DirectAxis's replyOfficial
24 Nov 2020, 08:19Hello Nico, Thanks for reaching out to us. We apologise for any inconvenience we may have caused, we acknowledge your frustration. We have escalated your request to our Support Team and they will assist you. A consultant will be in touch with you. Team DirectAxis
DirectAxis's reply24 Nov 2020, 08:19
Official
Hello Nico, Thanks for reaching out to us. We apologise for any inconvenience we may have caused, we acknowledge your frustration. We have escalated your request to our Support Team and they will assist you. A consultant will be in touch with you. Team DirectAxis
DirectAxis's replyOfficial
25 Nov 2020, 13:46Hello Nico, Our Support Team has been trying to get a hold of you. Please provide us with an alternative number or a suitable time to call. Team DirectAxis
DirectAxis's reply25 Nov 2020, 13:46
Official
Hello Nico, Our Support Team has been trying to get a hold of you. Please provide us with an alternative number or a suitable time to call. Team DirectAxis