1 reviews | Active since Mar 2017

16 Mar 2017, 07:32

bad service

<p>I had call in Jan to change the debit order date on my account however the date was not changed as a payment still went off on the incorrect date. I spoke to a supervisor who advised the account would be changed to cash for this month and it was still not done. double deduction went off on my account today and was not supposed to be double. I called the 808 call centre just to have the call dropped by your consultant. this is poor service. I have been a client with mtn for many years but at this point i want to cancel it as this is not </p>

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Replies (1)
DirectAxis
DirectAxis's reply16 Mar 2017, 10:14
Official

Hello, thank you for getting in touch with us. It seems as if your complaint is against MTN and not ourselves. Please however feel free to email *** should you require any sort of assistance from us. Team Call Direct

Best regards,