LB
Llewyln B

1 reviews | Active since Dec 2016

06 Dec 2016, 10:38

Bad service

<p>These guys used to be very good but my last experience has been horrific, trying to get a loan and they just kept wasting my precious time with nonsense, i will never make use of them again</p>

0
Replies (3)
DirectAxis
DirectAxis's reply06 Dec 2016, 10:57
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.

Best regards,

DirectAxis
DirectAxis's reply06 Dec 2016, 14:32
Official

Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.

Best regards,

LB
Llewyln B's update07 Dec 2016, 18:44
Reviewer Update

It is a pity that the situation could not be resolved in my favour, so much for being a good standing customer.