1 reviews | Active since Aug 2010
Bad Service
<p>App**** for a loan with directaxis on the 8th of September 2016 and send all the relevant documents.</p> <p><br />I got a call on the 14th to confirm my income, I called on the 15th to complete my contact and was told that the loan will by paid out on the 15th.</p> <p> </p> <p>Today I called to find out what is happening with the loan, only to be told that they are only sending it now and will be paid today.</p> <p> </p> <p>At 14:12 I get a message that reads "We still need your Proof of income and Retail Account to finalise you DirectAxis loan application"</p> <p>????</p> <p>Please assist, I think it is a little over 48 hours</p>
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Best regards,
Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into.
We've tried to call you but we're having trouble reaching you. Of course we'll try to get in touch with you again, but if you'd like, please email us at ***. We'd like to settle things as soon as we can.
Best regards,
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,