1 reviews | Active since Sept 2016
Bad Service
<p>Good day</p> <p> </p> <p>I rep**** for a personal loan on thursday 08 September 2016.</p> <p> </p> <p>I submitted all documents and from thursday I had no response from anyone at Directaxis .</p> <p> </p> <p>I only received a sms for a Hollard funeral plan .</p> <p> </p> <p>I called on Sateday the 10 September 2016 and i was put on hold and all my airtime run out ,no call back received .</p> <p> </p> <p>I really needed the money this weekend .</p> <p> </p> <p>Can you please assist</p> <p> </p> <p>Kind Regards</p> <p>Pieter Parkin</p>
Hi
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us socialmedia@directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us socialmedia@directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Best regards,