1 reviews | Active since Jun 2016
bad service
<p>I called them for a loan and on that they offered me life insurance and I did not want it I have my own life insurance and I called to get it cancelled and the person I spoke to said its cancelled Name: Hestar Rikhotfo Reff: ********** 77 date 06/06/2016 8:22 and when I called again on the 23/06/2016 9:20 to check if it’s taken off it was not done I spoke to Jacueline Magerman and I also spoke to the supervisor Nabeel Adems and they said they will get back to me by Friday and nothing no feedback this is the worst service I ever got. I want feedback on this and I want the life insurance to be taken off please asap.</p> <p> </p>
Hi
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management
Best regards,
Hi
We are able to confirm that a consultant has been in touch with you and resolved the matter.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management
Best regards,