bad loan company experience

<p>i have never in my 50 years come across such bad customer service as direct axis.</p> <p>they call you offering loan benefits and 4 weeks later I am still waiting</p> <p>promises of return calls are non existant, the team managers dont respond to emails. </p> <p>they send constant sms that they have high volumes, but when you contact them how far you are in the system- all of a sudden they have lost some paperwork. thank heavens these calls are recorded. maybe top brass might do something to step up their act. very dissapointed</p> <p>dont send sms to people asking if they need a loan , if you cant follow up.</p> <p>Going to my bank now. at least i get to speak to someone face to face</p> <p>never needed a loan before- my financial status is good, actually perfect. someone out there will appreciate the business</p>