MB
Mabel B
1 reviews | Active since Oct 2019
01 Jul 2020, 13:32
Bad experience and service
I took a mortgage loan with them, settled it in full. I was advised that I could use my own Conveyancer to cancel the bond to date they are giving her the run around, I made a follow up still no response to date. So disgusted with their service won’t recommend them not even to my worst enemy sis!
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Replies (2)0
Replies (2)
DirectAxis's replyOfficial
01 Jul 2020, 15:00 Hello Mabel, We’ve received your review. Apologies for the unpleasant experience due to delay in assisting you and the inconvenience this may have caused. We'll look into this immediately and will be in touch with you as soon as we've gathered more information.
Team DirectAxis
Team DirectAxis
DirectAxis's reply01 Jul 2020, 15:00
Official
Hello Mabel, We’ve received your review. Apologies for the unpleasant experience due to delay in assisting you and the inconvenience this may have caused. We'll look into this immediately and will be in touch with you as soon as we've gathered more information.
Team DirectAxis
Team DirectAxis
MB
Mabel B's updateReviewer Update
01 Jul 2020, 15:52That remains to be seen.
MB
Mabel B's update01 Jul 2020, 15:52
Reviewer Update
That remains to be seen.